The primary aim of the Central Deposit Insurance Corporation (CDIC) is to protect small depositors and maintain financial stability, and thus keeping the public informed of the deposit insurance system and making it aware of its benefits and limitations through a long - term public awareness program are very important. CDIC's public awareness program includes providing deposit insurance information such as:
- Roles and functions of the deposit insurance system
- An insured financial institutions list
- Coverage limit and scope of deposit insurance
- FAQ
CDIC conveys important messages to the general public through various media and channels, which have consisted of:
- A toll-free service line: 0800-000-148, with Mandarin Chinese, Taiwanese and English voice response system.
- A customer service e-mailbox and a fax line
- A bilingual CDIC website:www.cdic.gov.tw
- Corporate publications and pamphlets
- CDIC Annual Report
- Multi-media such as television, radio, newspapers and magazines
- Posters or other information materials displayed at the branches of insured financial institutions
CDIC works continuously with insured financial institutions to ensure they well understand the key features of deposit insurance system. Insured financial institutions are required by law to display CDIC's official membership signs to disclose if they have been insured by CDIC. CDIC also holds symposiums and public seminars for insured financial institutions and the general public respectively, in order to enhance their deposit insurance knowledge, and to better understand their needs. Besides that, CDIC cooperates with the competent authorities and other corporate partners in promoting depositors awareness. CDIC keeps updating deposit insurance information for the general public on a regular basis.